ConnectPRO has a wide variety of customizable solutions of KVM (keyboard, video and mouse) solutions to respond to the tough demands of financial institutions.

Financial IT services depend on a refined network of advanced information processing and digital technologies based on online and remote banking all the way to sophisticated trading floors. All data must be totally secure and systems must respond instantly. For everyday procedures or crisis management situations, the integrity of data is paramount and there should be no margin for error.

SAGE Software

Challenge

With the customer’s initial configuration, they had dozens of USB KVM Switches deployed throughout their company. For the most part this solution worked well for them, but over time they were faced with some isolated, yet recurring, incidents which remained unresolved. They also started to develop needs that weren’t being met with their current solution.

Problems with initial USB KVM switch

No hot-keys
Isolated incidents: losing keyboard and mouse when switching back to a port
Isolated incidents: hanging at BIOS splash screen
Interest in moving to DVI (Customer was at the time purchasing new Dell Optiplex and Precision systems which featured DisplayPort outs, but include DisplayPort to DVI adapters

Action

Upgraded customer to UD-12+ KVM switch.

Resolution

Satisfaction achieved through

  • Solid Build Quality
  • Hot-keys controls function well
  • Switching is noticeably faster with PLUS version
  • No problem with image quality
  • Supports 1920x1440