UDP2-12AP-KIT – 2-port USB Dual DisplayPort KVM switch

2nd batch of UDP2-12AP KVM switch sold out, next batch may take 6-8 weeks to be back in stock. Item is backorderable.

2-port USB Dual DisplayPort KVM switch w/ DDM & Audio Cables Included

Clear
SKU: UDP2-12AP-KIT

Description

Features & Benefits

  • Compatible with all versions of Windows, Linux, and OS X
  • User select-able multi-hotkey (Ctrl, Shift, Scroll Lock, Caps Lock)
  • Built-in IR remote receiver (Remote not included)
  • RS-232 control and firmware upgradable
  • Dual DisplayPort interface, v1.4
  • Max video resolution supported 4K @ 60hz on each shared monitor
  • Built-in All-time Full DDC (Active-DDC to all connected systems)
  • Durable metal case
  • 3 year Warranty

UDP2-12AP USB KVM Switch with Dual DisplayPort v1.4 has embedded DDM Technology that can maintain the compatibility of the shared devices and connect systems. As the result, the UDP2-12AP
KVM switch becomes the most reliable and robust multi monitor KVM switch in the world. UDP2-12AP provides the premium video that supports DisplayPort 1.4 on two monitors.

The UDP2-12AP, as with all ConnectPRO KVM switches, features all-the-time active DDC/EDID communication, which makes this switch Windows 7/8/10 compatible.

The UDP2-12AP 2-Port USB Dual DisplayPort 1.4 KVM Switch with Audio and USB 3.0 Hub combines next generation digital display standards with seamless KVM control, allowing you to switch between 2 dual head or twin DisplayPort systems. Also ideal for systems with a single DisplayPort output, and a second video source such as DVI or HDMI, using a low cost accessory adapter.

Delivering multi-computer control for high-res multimedia applications, the dual view KVM supports resolutions of 4K  with DisplayPort HD audio, as well as 2-channel analog stereo audio and microphone input.

Suitable for high quality static imaging, such as medical applications (MRI, X-ray, etc.), Higher resolution is supported at reduced refresh rates.

What’s in the Box?

Technical Specifications

 

Functional

Computer port number

2

On-Screen Display

No

Panel button control

2

Front panel Indication

PC On-line – Green Selected – Red Both – Orange

IR remote control
RC-01 (Sold Separately)

Hot plug-and-play

Yes

Hot key control

Yes

Auto Scan

Yes ( Hot key )

Selectable scan interval

5, 8, 15, 20, 30 sec ( Hot key )

Beep Sound

On / Off ( Hot key selectable )

Keyboard Type Rate

10, 15, 20, 30 characters/sec ( Hot key )

Cable length ( Max )

5M ( 15ft ) at Console; 5M ( 15ft ) at PC

Video Resolution

Max 4k @# 60hz on two monitors

System connectors

Keyboard & Mouse

USB B x 4

Monitor 1

DisplayPort Female x 2

Monitor 2

DisplayPort Female x 2

Audio

Speaker x 4, Mic x 4 (3.5mm)

Console connectors

Keyboard & Mouse

USB A ( DDM Technology ) x 2

Monitor 1

DisplayPort Female x 1

Monitor 2

DisplayPort Female x 1

Audio

Speaker x 1, Mic x 1 (3.5mm)

Hub Link Port

USB A ( USB 3.0 ) x 2

Mechanical

Height

57 mm

Width

275 mm

Depth

131 mm

Weight

1300g

Environmental

Operating Temp

0 to 60 degrees C

Storage Temp

-30 to 70 degrees C

Humidity

0~80% RH, NC

Power

Operating Voltage

DC 5V ( 2000 mA )

Power Frequency

50-60 Hz

Certification

FCC, CE

Additional information

Weight 10 lbs
Dimensions 14 × 10 × 5 in
Display Connection

Peripheral Connection

Ports

Audio

Cables Included

Power Adapter Included

DDM

USB Hub

Users

Hot-keys

Displays

Photos and Diagrams

 
 

Product Compare

There’s No Comparison !

Ultimate Comparison of DisplayPort KVM 2

Wow, there’s no comparison !
ConnectPRO’s unit wins all comparison and spec.

What You Should Know and Do Before Installation of DisplayPort KVM Switches

  • Forget About Your Experiences in Old DVI, HDMI or VGA KVM switches
    DisplayPort communicates differently from DVI and HDMI, which also are digital video formats. DVI and HDMI communicate with digital high-low signals, but DisplayPort communicates with micro in-line packages, similar to  your Ethernet networks do.

    • For example, you may find that video source may be shifted while the new monitors or new systems initially connected to the KVM switches – the DisplayPort subsystem of the KVM switch is doing system re-sync communication.
  • Adjust Your Monitors and Connected Systems
    • Monitor:  1. Disable Auto Selection of Video Sources,  2.Disable Power Saving (if any) of Connected Monitor. max.resolution set to 4K 60hz
    • Connected Systems: 1. Disable USB port power saving/ hibernation. 2. Disable Display/ Monitor shut-down, turn to “never” shut down.
  • Use high-quality Cables or the DisplayPort Cables Included
    • In most cases, we include DisplayPort cables which we’ve tested and qualified for connecting between the systems and DP KVM switch.
      Make sure the DP cable between your monitor and the KVM switch are also qualified with DisplayPort 1.4 standard.
  • Installation Procedures (after you have done with the above list)
    • Before you connect any cables to the KVM switch: Connecting the shared devices (monitor, keyboard and mouse..etc) to the console of KVM switch first.
    • 1. Connect video cable to your monitor and turn on your monitor
      2. Connect DisplayPort cables to your computer systems
      3. Connect USB cables (USB A-B) to your computer systems
    • Connecting to KVM switch:
    • 1. Connect the keyboard or mouse to DDM ports of the KVM switch
      2, Connect any other USB devices you want to share to the USB hub ports
      3.Connect the DisplayPort cables from the monitor to the console video port of the KVM switch
    • 4. Connect the DisplayPort cables from systems to the channel video port accordingly (system 1 to channel 1 video).
  • Completely restart your systems one channel at a time accordingly
    (Don’t switch to other channel if the system is not fully boot up to the OS level ) , please wait !

    • When plugging the  DisplayPort cables to your systems or to the KVM switch,  FOR THE FIRST TIME it will take longer time for EDID handshaking (3~5 sec.).   Once it is done for the first time, it will no longer need to do the EDID handshaking while selecting/ switching to between different systems.

 

Known Issues or Errors and Temporary Fix ( 1st Founder Edition Model, shipped  1/2020), and updated (4/6/2020)

  • ** Program bugs had found with the full-time EDID feeding protocol, currently up to 5K 60hz can be supported with most of the monitors and  DP 1.4 video cards with premium DP 1.4 VESA certified cables.
  • Temporary Fix:  before we release new firmware update , Setup both monitor and video cards maximum resolution to 4K 60hz or 30hz. ( only required for some monitors)
  • updated : 4/6/2020.
  •  Hotkey to reset the audio target , <Hotkey><Hotkey><O><0> is not working –
    • Temporary Fix before new firmware released for update: use “reset push button ” to reset to default.
  •  EDID handshaking incompletely or missing  caused blank monitor screen with some graphic/video cards (specially with AMD ). firmware up grade will fix this issue (estimate firmware releasing in 2/2020). current firmware version v.003.  AMD video cards are not detected for simultaneously multi-video outputs by the DP KVM switch.  (update: 4/6/2020, please update AMD new driver released in 3/2020, the new driver did improve video issues with some monitors). 
  • When new monitor/video source plug in, DP KVM switch will switch the video to another channel and back to the source channel – the KVM switch is trying to re-sync the EDID of both connected systems –  It is NORMAL.   The DP KVM switch is trying to do DP video “LINK Train” with all the video ports and monitors connected to the DP KVM switch.    DP “Link Train” is a special way to make our DP KVM switch can make the fast video switching within 1 sec. (some time 1.5 sec. , still the fastest DP switching in the world vs. normal  8~10 sec. with the rest of the DP switches in the market). And it also provides  Full-time EDID feeding to all connected systems, so when switching between channels, no windows layout will be resized or reset to default.
  •   **** When do you need to do “DisplayPort Link Train ” or total “reset your DP KVM switch” :    Any times, you change monitor or setup or adding devices to you setup.

  • Please follow this procedure.
  • 1. Switch to port #1 , pushing button #1.
  • 2. Unplug both USB from both systems and the external power supply plug
  • 3. waiting for 30 sec. for the capacitors of the KVM switch totally out of power stored in the KVM system.
  • 4. plug in back the USB cables back to the KVM first,
  • 5. plug in back the external power adapter.
  • 6. let the KVM do the total “link-train” (as you see even you are on port1, both screen will show the content of port#2 first – that is normal for DP link-train to have total picture of all systems connection status, so when you do the link-train initially, next time it can switch between two computers without re-do the EDID handshaking again – that is the reason why only our switch can do the fast DisplayPort switching with in 1+ sec.)
  • 7, after you done with #6, if the video issues resolved but you have mouse or keyboard issue, the just push the reset button on the front panel

Frequently Asked Questions

 

  • Help! My screen/audio is stuck on one computer even when I switch to the other!

  •     (4/6/2020 added) Please total recycle and reset your KVM switch following these steps:

    • **** When do you need to do “DisplayPort Link Train ” or total “reset your DP KVM switch” :    Any times, you change monitor or setup or adding devices to you setup.

    • Please follow this procedure.
    • 1. Switch to port #1 , pushing button #1.
    • 2. Unplug both USB from both systems and the external power supply plug
    • 3. waiting for 30 sec. for the capacitors of the KVM switch totally out of power stored in the KVM system.
    • 4. plug in back the USB cables back to the KVM first,
    • 5. plug in back the external power adapter.
    • 6. let the KVM do the total “link-train” (as you see even you are on port1, both screen will show the content of port#2 first – that is normal for DP link-train to have total picture of all systems connection status, so when you do the link-train initially, next time it can switch between two computers without re-do the EDID handshaking again – that is the reason why only our switch can do the fast DisplayPort switching with in 1+ sec.)
    • 7, after you done with #6, if the video issues resolved but you have mouse or keyboard issue, the just push the reset button on the front panel

Will the dual monitor DisplayPort KVM switch support 2 monitors that are 3840 x 1600 @ 144Hz  refresh rate?  3440×1440 @144hz ?  2560×1440 @144hz ?

Yes, up to 5120 x 1440p @120Hz. 
The DisplayPort KVM switch does support monitors that are 3840 x 1600 at 30~144z refresh rate or 5K@60~120 Hz , depending on the combination and quality of connected systems’ video cards, video cables, and the monitor display’s real connection results.

      • Monitors had passed our tests at our lab in USA:
        • 5120 x 1440 @120 hz –
                •  Samsung CRG90 Curved Gaming Monitor (LC49RG90SSNXZA), Ultrawide Screen QLED 
        • 3840 x 2160 @120 hz
                • Asus ROG Strix XG438Q 43 inch Large Gaming Monitor with FreeSync
        • 3840 x 1600 @75 hz
                • Acer XR382CQK 37.5 inch Ultra Wide Curved  AMD Freesync.
        • 3440 x 1440 @144 hz –
                • Nixeus EDG  EX-EDG34S , AMD FreeSync Certified. 34-inch Ultrawide Monitor
                • LG 34GK950 
                • LG 34GN850
        • 2560 x 1440 @144 hz –
                • ViewSonic  Elite XG270QG , 1ms IPS G-Sync Nano IPS
                • Asus ROG Swift PG278QR  27-inch Gaming monitor
                • Asus TUF Gaming VG278Q  27-inch Gaming monitor
        • 4K (3840×2160) @60 hz –
                • LG 27UK850-W 27-inch  UHD with DP and Type-C video inputs
                • LG 27UL500-W 27-inch UHD IPS with Radeon Freesync
                • Dell Utrasharp U2718Q 4K IPS , HDR
                • BenQ EWE3270U 32-inch 4K HDR , DP , Type-C monitor
                • BenQ EL2870U 28-inch 4K HDR, 1ms, Freesync.

        Why does the promotion pricing only applies to KVM switch with 6 ft. kit?

All of our DisplayPort KVM switches come with premium DisplayPort cables. However, if the DisplayPort cable gets too long, then signals might get lost, and the monitor won’t display anything as the result.   We want to encourage our customers to use 6 ft. cable whenever possible for best results.

        Does the DisplayPort connector carry audio through?

Yes, audio can carry through via DisplayPort or via a separate audio cable.

        Can this DisplayPort KVM switch work with TB3 docking stations? 

Yes, ConnectPRO DisplayPort KVM switches can work with TB3 docking stations. In fact, we had been tested more than 20 docking stations in the market since 12/2019.  we recommend the CalDigit TB3 Plus docking station as our top choice!

** Note: CalDigit TB3 Plus can support up to two DisplayPort video outputs – one via the DisplayPort and the other via the Type-C port on it – a Type-C-to-DP converting cable is required. we recommend CAC-1557 type-C-to-DP bi-directional DP 1.4 converting cable.

        Will this DisplayPort KVM switch work with Logitech light speed receiver dongle?

We’ve tested the Logitech G900 mouse with the ConnectPRO DisplayPort KVM switch, and can confirm the Logitech keyboard and mouse with light speed dongle will work.